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Privacy Policy

Privacy Policy

Last Updated: October 22, 2024

Pend for Technology Solutions ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you of how we collect, use, share, and safeguard your information when you use our services through the website www.pendhub.com (the "Platform"), mobile applications, or any other products and services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. Please read this document carefully to understand our views and practices regarding your personal data and how we will treat it. If you disagree with our practices, please discontinue the use of our Services.

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1. Information We Collect​

We collect various types of information in connection with the Services we provide, including:​

1.1 Information You Provide to Us Directly​

  • Account Information: When you create an account, we may collect your name, email address, phone number, and payment information.

  • Identity Verification: For security purposes, we may collect identification documents, date of birth, and tax information.

  • Investment Information: Information related to your investments, including your portfolio details, preferences, and transactions.

  • Communications: If you contact us, we may collect records of your communications, including your contact information and any other information you provide.

1.2 Information We Collect Automatically

  • Device Information: Details about the devices you use to access our Services, such as IP address, browser type, and operating system.

  • Usage Data: Information about your interactions with our Services, including pages visited, features used, and click data.

  • Cookies and Similar Technologies: We use cookies and other tracking technologies to enhance your experience, gather general visitor information, and track visits to our website. For more details, see our "Cookies Policy" section below.

1.3 Information We Collect From Third Parties

  • Social Media Platforms: If you choose to connect your social media accounts to our Services, we may receive certain information from Meta, Google, or other platforms, such as your profile information and user activity.

  • Third-Party Providers: We may receive information from third-party partners to enhance our Services, including analytics data and identity verification data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide Services: To set up and manage your account, process transactions, and provide support.

  • Improve and Enhance Services: To understand how users interact with our Services and to improve the overall user experience.

  • Marketing and Communications: To send promotional emails, newsletters, and updates on new products, offers, or features. You can opt-out of marketing communications at any time.

  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including anti-money laundering requirements.

  • Security and Fraud Prevention: To protect against unauthorized access, data breaches, and fraudulent activities.

3. Sharing Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Platform, processing transactions, and conducting business.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

  • Legal Requirements: We may disclose your data when required by law or in response to legal processes, such as subpoenas or court orders.

  • With Your Consent: We may share your information with third parties if you provide consent.

4. Cookies and Tracking Technologies

Our Platform uses cookies to improve user experience. Cookies are small files placed on your device that enable us to recognize your browser and capture certain information. You can control cookies through your browser settings and other tools. For more information, please review our Cookie Policy.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the operation of our Services.

  • Performance and Analytics Cookies: Used to analyze how users interact with our Platform.

  • Advertising Cookies: Used to deliver relevant ads to users.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to your data and to obtain a copy.

  • Correction: The right to correct inaccurate or incomplete information.

  • Deletion: The right to request the deletion of your personal data, subject to certain exceptions.

  • Opt-Out: The right to opt-out of marketing communications and certain data processing activities.

To exercise these rights, please contact us at privacy@pendhub.com.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. International Data Transfers

Our Services are global, and your information may be transferred to, and processed in, countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected information from a child under 18, we will delete it promptly.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before submitting any data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our Platform or by sending an email. The "Last Updated" date at the top indicates when the policy was last revised.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Pend for Technology Solutions
Email: contact@mypend.app

 

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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